Changes to the question

How can I get full editing access to edit a user's information?

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  • July 17, 2017 19:59
    GroupVine Support
    Change in reply by GroupVine Support to Hi Kristin, To have access to your account's membership and be able to edit member profiles, you need to be an<b>&nbsp;Administrator</b>, and currently, your role is set to an <b>Editor &amp; Sender</b>, which means you can create and send emails. You can contact your administrator, who will be able to change your role. Once you're an administrator, you'll see that link on your home page. I hope this helps! Robin.
    Dispute this change
  • July 17, 2017 19:58
    GroupVine Support
    Change in reply by GroupVine Support to Hi Kristin, To have access to your Parent Express Email account's membership and be able to edit member profiles, you need to be an<b>&nbsp;Administrator</b>, and currently, your role is set to an <b>Editor &amp; Sender</b>, which means you can create and send emails. You can contact your administrator, who will be able to change your role. Once you're an administrator, you'll see that link on your home page. I hope this helps! Robin.
    Dispute this change
  • July 17, 2017 19:58
    GroupVine Support
    Change in reply by GroupVine Support to Hi Kristin, To have access to your Parent Express Email account's membership and be able to edit member profiles, you need to be an<b>&nbsp;Administrator</b>, and currently, your role is set to an <b>Editor &amp; Sender</b>, which means you can create and send emails. You can contact your school administrator, and she'll be able to change your role. Once you're a school administrator, you'll see that link on your home page. I hope this helps! Robin.
    Dispute this change

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